TitanSync Rescue · a ServiceTitan-native concept by NorthBore · reply YES to gopal@northbore.com for a working pilot
Built on ServiceTitan Open API V2 For HVAC · Plumbing · Electrical contractors

The job ServiceTitan tracks — but the call nobody answered.

When a call goes unanswered — crew on a job, after-hours, CSR on another line — TitanSync Rescue texts the caller back in seconds, qualifies the lead, reads your live dispatch board, and books the job straight back into ServiceTitan. The record, job and dispatch entry appear on the board within seconds.

Proven engine under the hood — GetCallBounce is live and recovering calls today.
Incoming call
(512) 555-0148 · Round Rock, TX
NO ANSWER — crew in the field
9:41TitanSync ●
Mesa Air HVAC
Auto-reply · < 12s after missed call
Text message
Dispatch Board
API V2
JL
Jordan L.
No-cool · 12:30 PM
ON JOB
MR
Mike R.
Available · 2:00 PM
OPEN
DP
Dana P.
Repipe · 1:15 PM
ON JOB
Customer + job + dispatch written via Open API V2
The leak ServiceTitan can't plug alone

It tracks every job and dollar.
It does not answer the phone.

ServiceTitan's own data is blunt about it: when the phone rings and nobody picks up, the lead is already calling the next contractor. TitanSync Rescue catches it before it falls through.

27%
of inbound calls go unanswered — up to 60% when crews are in the field.
Source: ServiceTitan
78%
of voicemail callers just hang up and call the next contractor instead.
Source: ServiceTitan
$45k–120k
in revenue a typical HVAC company loses every year to missed calls.
Source: ServiceTitan
<12s
to an AI text-back that re-engages the caller and starts booking.
TitanSync Rescue target
The rescue flow

Missed call to booked job — without a human touching it

Every step round-trips cleanly through the ServiceTitan Open API V2 — the exact field-mapping the Integrations board keeps asking for, done right.

STEP 01

The call drops

Crew on a roof, after-hours, CSR on another line. TitanSync watches the line and fires the instant a call goes unanswered.

STEP 02

AI texts back in seconds

A trade-aware assistant texts the caller, asks HVAC / plumbing / electrical questions, and qualifies urgency — no voicemail, no callback queue.

STEP 03

Reads the live board

It pulls real technician availability off your ServiceTitan dispatch board and offers the caller a slot that actually exists.

STEP 04

Books it in ServiceTitan

Customer record, job and dispatch entry are written via API V2 — appearing on the board in seconds, with data that round-trips cleanly.

No-code workflow bridges

The integrations the board keeps hand-wiring — pre-mapped

Those brittle Zapier → GoHighLevel, Monday, QuickBooks and Acumatica threads exist because there's no off-the-shelf glue with the fields already mapped. These are: ServiceTitan fields pre-wired, two-way, owner-configurable.

ServiceTitanGoHighLevel / CRM

CRM & pipeline sync

The exact "map ServiceTitan into GHL via Zapier" thread — solved. Customers, jobs and statuses flow both ways without breaking on a field rename.

customer.idjob.statusjobTypetags
Fields pre-mapped
ServiceTitanQuickBooks / Acumatica

Two-way AP & job costing

The Acumatica AP and job-costing question from the community — handled. Purchase orders, invoices and costs reconcile back to the job, both directions.

invoice.totalpo.numberjob.costglAccount
Fields pre-mapped
ServiceTitanPower BI / Monday

Reporting & ops dashboards

Push clean job data to Power BI or Monday.com on a schedule — revenue, dispatch and recovered-call metrics — no nightly export, no broken Zap.

revenuecallsRecoveredtechUtilbookingRate
Fields pre-mapped
Recovered-revenue calculator

What are missed calls costing you right now?

Slide your real numbers. This is the revenue TitanSync Rescue is built to put back on your dispatch board.

Recoverable revenue
$45,964
per year, back on the board
$884
recovered / week
+11
jobs booked / week

Estimate from your inputs against ServiceTitan's own missed-call figures (27% missed, $45k–120k/yr). Real numbers confirmed during your pilot.

Built for the Integrations board

This is the thread you keep posting

Contractors ask the same two questions on the gated Integrations board, over and over: how do I connect/automate X, and how do I stop losing the calls nobody answered. TitanSync Rescue answers both — natively.

Integrations · "Missed calls + getting ServiceTitan to talk to everything else"
community.servicetitan.com / Integrations · representative thread
HV
HVAC owner, TX Question
"My techs are in the field all day and we're missing calls. I tried to wire ServiceTitan → GoHighLevel through Zapier to follow up but the field mapping keeps breaking. Is there anything that just books the job back into the board?"
PL
Plumbing owner Question
"Same here for ServiceTitan → Acumatica AP and job costing. No-code glue never fits the exact workflow. Half my leads hang up at voicemail and call the next guy."
TS
TitanSync Rescue (NorthBore) Build sketch
Built on Open API V2: an unanswered call triggers an AI text-back in seconds, qualifies the trade-specific lead, reads your live dispatch board, and writes the customer + job + dispatch entry back into ServiceTitan — plus pre-mapped two-way bridges to GHL, QuickBooks/Acumatica and Power BI so the Zaps stop breaking. GetCallBounce is the working proof under the hood.

Posting the build sketch on a real Integrations thread requires a free ServiceTitan Community login and sign-off first — this page is the concept, sent direct, not a community post.

Stop letting ServiceTitan watch the money walk out the door.

TitanSync Rescue catches the calls your crews can't, books them back onto your dispatch board, and wires the integrations the board keeps asking for. Want a working pilot on your tenant?

Built on the ServiceTitan Open API V2 · powered by GetCallBounce, live today · concept tailored to the Integrations community.
PREVIEW · unsolicited concept by NorthBore · not affiliated with ServiceTitan