Royal Moving & Storage · AI operations layer — concept by NorthBore · reply YES to gopal@northbore.com — running in your stack in days, not a hire
The role you posted, already built

Stop losing the move
to a 10-minute callback.

A bespoke Royal AI Operations Layer that sits on top of your VoIP, CRM, Telegram, WhatsApp and email — rescuing every missed lead, scoring every sales call, and dispatching every crew across all 7 hubs. Built with Wordware + Relevance AI, branded Royal navy & gold.

Family-owned moving company, locally trusted and nationally renowned — now with the ops layer to match.

4.9 · 27.8k reviews protected
7 hubs · 5 branches dispatched
24/7 · no new headcount
< 15s
Every missed call & web lead gets a text back — 24/7, the 10–15 min promise actually kept
100%
Of sales calls transcribed & scored — no more unmonitored quotes
7 + 5
Hub cities and branches dispatched from one assistant, not a spreadsheet
$0
New tech hires — this is the buy-instead-of-hire system for the open role
The Royal AI Operations Layer

Five agents. One unified layer over your stack.

Each one owns a leak the founder already named — missed leads, unmonitored calls, stale CRM, manual dispatch, scattered comms. They run on Wordware + Relevance AI with light Python/Node glue, branded in Royal navy & gold.

01

Instant-Quote & Missed-Lead Rescue

The moment a call is missed or a Yelp / Thumbtack / web lead lands, it texts back in seconds on SMS or WhatsApp, captures from / to / date / size, returns a ballpark, and books a slot — so the 10–15-minute promise is met around the clock.

VoIPSMSWhatsAppCalendar
02

Sales-Call QA & Coaching

Transcribes every VoIP call, compares quoted prices against the CRM rate card to kill the "$312 surprise," scores each rep, and pushes a daily QA digest to the founder's Telegram.

Whisper / VoiceAICRM rate cardTelegram
03

CRM-Hygiene & Follow-up

Dedupes and normalizes leads, fills missing fields, and auto-sequences follow-ups across email, SMS and WhatsApp until the lead books or opts out — nothing falls through.

CRMEmailSMSWhatsApp
04

Multi-City Dispatch Assistant

Turns booked jobs into crew and truck assignments across the 7 hubs, sends each crew their day-sheet by Telegram, and handles reschedules automatically.

CalendarTelegram7 hubs · 5 branches
05

Review-Response & Reputation

Drafts on-brand replies to Google and Yelp reviews for one-tap approval — protecting the 4.9 rating across 27.8k reviews that the whole business runs on.

GoogleYelpBrand voice
+

One unified inbox to rule them all

Phone, SMS, email, Telegram and WhatsApp finally land in a single navy-and-gold console — what's auto-handled, what needs a human, every move across every city, at a glance.

All channelsBrandedHuman-in-the-loop
Day 1 in production

The role says agents go live immediately. So this ships ready.

No 6-month platform project. The layer connects to what Royal already runs and the live ops team uses it on day one.

1
Hours 0–24

Connect, don't rebuild

Wire the agents to the existing VoIP, CRM, Telegram, WhatsApp and email. Nothing rips out — the layer sits on top.

2
Day 1

Lead rescue switches on

First missed call gets a text back in seconds. The 10–15-minute promise is now automatic, 24/7.

3
Day 1–3

Calls start scoring

Every call transcribed and checked against the rate card. The founder's Telegram gets the first QA digest.

4
Week 1

Dispatch + reputation

Crews get day-sheets across all 7 hubs; review replies queue for one-tap approval. The ops team is already living in it.

One layer, every city you run

Built for the footprint you actually operate

HQ at 4102 Melrose Ave, Los Angeles — plus 45+ long-distance routes across California, Oregon, Washington and Texas. The dispatch and inbox agents are city-aware out of the box.

7 hubs · interstate via Royal Moving Services Inc.
Seattle Portland SF San Jose Orange County Austin LOS ANGELES · HQ
Los AngelesHQ · 4102 Melrose Ave · +1-424-500-2221
core
Orange County · San Jose · SFCalifornia hubs
live
Portland · SeattlePacific Northwest hubs
live
AustinTexas hub · interstate via Royal Moving Services Inc.
live
45+ long-distance routesCA · OR · WA · TX — single truck, crew & inventory
no co-load
Buy the system, skip the hire

You posted a full-stack AI role. This is the deliverable — on day one.

No tech lead, no technical co-founder, nothing automated today. Instead of a months-long hire-and-ramp, NorthBore ships the exact Royal AI Operations Layer the role was created to build — branded, connected to your stack, and used by the live ops team immediately.

Built on Wordware + Relevance AI with light Python/Node glue — exactly what the role specifies
Human-in-the-loop by default — agents draft & book, your team approves
One flat price quoted up front — no monthly platform tax, you own it
Reply YES — let's run it on a live week

Goes to gopal@northbore.com · or reply REMOVE to opt out. A concept built for the team behind 4102 Melrose Ave.

The leak todayLeads booked by competitors during the gap
Unmonitored callsQuote errors slip → "$312 surprise"
Manual dispatch7 hubs + 5 branches by hand
Scattered commsPhone · SMS · email · TG · WhatsApp
After the layerOne branded console. Every lead caught.
PREVIEW · unsolicited concept by NorthBore · not affiliated with Royal Moving & Storage